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Frequently Asked Questions

  • What are your payment options?
    A 25% deposit is required to secure your booking with us, and full payment will be required 30 days before the event day. Payment is made via our online booking system.
  • Do I need to provide toilet paper?
    No. We provide all the consumables, and we use soft high-quality loo paper.
  • When will the toilets arrive?
    We will arrange a delivery time that is suitable with you and in plenty of time for your event. Details regarding delivery times and location will be discussed with your nominated contact prior to the event. Generally, we aim to have the toilets delivered at around 10am, and collected early the following morning.
  • What are your business hours?
    We can arrange delivery 7 days a week – just contact us to arrange a time. Support during your hire period is also available 24/7.
  • Do you offer longer term rentals?
    We have pricing options for one day, two day, weekly and monthly rentals. Longer term rentals will require sewage hookup, alternatively we can put together a package for trailer swap outs (including cleaning and toiletries). Chat with us to tailor a package to your needs.
  • What is included in the price?
    Standard inclusions for our deluxe toilet trailer hire packages are delivery within 20km of Hobart GPO, pickup within 20km of Hobart GPO, toilet paper, hand towels, hand soap, and sanitary bins. A styling package is also standard.
  • What do I need to supply?
    Our Luxury Portable Toilets are fully self-contained – they do not need power, fresh water or an outlet for sewerage. We only require some flat, level space of approximately 4 x 10 metres. This can be on grass, concrete, gravel – as long as it is level and able to be accessed by our delivery vehicle. We need a height clearance of about 2.8m also. Please contact us to discuss if you have any concerns regarding access.
  • Will the toilets need to be serviced during my event?
    This won’t normally be necessary – our toilets are supplied with sufficient consumables (soap, toilet paper, hand towels, water etc.) for most types of event, and can service 80-100 people for 6-8 hours. However, if your event takes place over several days or you are hosting a larger number of guests, servicing on site may indeed be required. We can arrange this, but it will be discussed at the time of enquiry.
  • How are the toilets delivered to site?
    Each toilet trailer unit consists of two toilet cubicles that are mounted onto a trailer and towed on the back of our vehicle to your location. We require a level surface to set up on, plus clear vehicle access to the site, taking in to account overhead clearances. We will arrange to meet your event co-ordinator on site for the set up.
  • When will you remove the units after the event?
    This usually happens the morning after your event has finished. Event end times and site access details will be discussed with your nominated contact prior to your event to make sure we fit in with you.
  • How far will you travel to deliver the toilets?
    We will deliver our bathrooms all over Tasmania. Check out our booking page for pricing schedules based on delivery and pick up to/from Hobart CBD.
  • What if something goes wrong with the toilet during my event?
    We want your event to run as smoothly as possible, so our team will explain the operations of the equipment during set up to your nominated contact. We will provide troubleshooting information to assist with most issues. Our service team are available by phone until 11pm during your hire period. If our service team are required to attend your event, this will be provided free of charge, unless the fault is as a direct result of operator error, in which case the call out fee will be charged at $85 per hour, with travel time charged at the same rate.
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